Care & Cleaning Information
At James Avery, we are dedicated to providing quality jewelry that will give you years of enjoyment. Knowing a little more about our products and how to care for them, will help to keep your jewelry looking its best.
Cleaning and Polishing your Jewelry
Polishing jewelry pieces regularly will take care of most tarnishing and cleaning problems, and help reduce the chance of skin irritation.
Our polishing cloths are designed with a treated interior cloth for cleaning and an exterior cloth for polishing.
Clean your jewelry with the inside cloth first. Moisten the cloth slightly for extremely tarnished pieces. After your jewelry is cleaned, then lightly buff it with the outer cloth to create a rich luster.
If your jewelry needs a little more attention, use the simichrome polish sparingly by applying a small amount with a clean cotton cloth. Wipe off excess polish and buff the surface to a brilliant finish using a soft cotton cloth. This polish cream works well on 14K or 18K gold, sterling silver, titanium, stainless steel, copper, and bronze metals.
Please note that these polishing materials should never be used to clean gemstones, pearls, or 24 karat gold. Avoid the use of chemical dips and only allow a professional jeweler to clean your fine jewelry.
If you have a concern about your James Avery jewelry or would simply like to have it inspected, we will be happy to provide this service free of charge. Regular inspections protect you from the loss of your jewelry due to loose mountings, damaged stones, weakened clasps, or other problems.