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Shipping Information

SHIPPING OPTIONS

Standard Shipping

STANDARD

Delivery within 5 to 10
business days for orders
placed by noon CT
(48 states)
Standard Shipping

2-DAY

Delivery within
2 business days for order
placed by noon CT
(50 states)
Standard Shipping

NEXT DAY

Delivery within the next
business day for orders
placed by noon CT
(50 states)
Order Online, Pick-Up @ Store

ORDER ONLINE,
Pick-Up @ STORE

Within 4 business hours
(James Avery retail stores only)

ORDERS UNDER $100

$6.50 $10.50 $14.50 FREE

ORDERS OVER $100

FREE $4.00
(save $6.50)
$8.00
(save $6.50)
FREE

ENGRAVING ORDERS

Please add 10 additional days for us to complete your personalized order. Not Available

SPECIAL SERVICE ORDERS

Attachment, Soldering, and Cut-to-Fit
Please add 3 additional days for us to complete your special order. Allow 3 days

ADDITIONAL INFORMATION

All shipping prices are per shipping address.

For an order to qualify for FREE SHIPPING, the merchandise total must be greater than $100, excluding taxes.

Orders with both ENGRAVING and SPECIAL SERVICES (attachment, soldering, and cut-to-fit) may take up to 13 days to complete before shipping of in-stock items. Estimated delivery time begins after your order is complete.

International orders are not eligible for free shipping or shipping discounts.

Delivery to APO/FPO (Army Post Office/Fleet Post Office) is for delivery to the processing center only.
Learn more about
ORDER ONLINE,
Pick-Up @ STORE >

Have a question about shipping options? Give us a call at (800)283-1770.

Order Processing Information

Order Processing

Shipments are only processed on weekdays, orders taken on weekends will be processed the next business day. The delivery times listed are not guaranteed, notwithstanding expedited shipping methods, but are our best approximation and will vary with specific requests, such as gift box, gift packaging and engraving, soldering, or customization of chain/leather cord lengths.

2 Day or Next Day Orders Not Requiring Special Services

Orders placed after 12:00 noon (Central) on Friday, Saturday, or Sunday will be processed Monday and should arrive the next business day after shipping.

2 Day or Next Day Orders Requiring Special Services

Soldering and engraving will delay the delivery of your order up to three weeks for in-stock items.


International Orders

For International Shipments and Rates, please phone our Call Center at 1-800-283-1770. Customers are responsible for international duties, taxes, and refused shipping charges.


Tax Rate Information

See tax information below, please contact Customer Service if you have any questions regarding tax information at 1-800-283-1770.

 

TX

LA

OK

GA

AL

TN

AR

NC

MO

Tax Rate 8.25% 9% 8% 7% 9% 9% 7% 7% 9%
Shipping yes no no yes no yes yes yes no
Soldering yes yes yes yes yes yes yes no no
Engraving yes yes no yes no yes yes no no
Polishing yes yes no yes no yes yes no no
Conversion yes yes yes no no yes yes no no
Repair yes yes yes yes yes yes yes yes no
Gift Cards no no no no no no no no no