I want to love this purse so badly, it truly breaks my heart. Unfortunately, it has a fatal flaw: the side clasps, when hanging as a purse, dig into the side of the flap, which will eventually tear it. I received this purse as a Christmas gift, and had to exchange it by February for this reason. I was given a replacement, and hoped so badly that my first one had just been a single occurrence of a defect, but alas, it quickly became apparent that this was not the case.
I will wholeheartedly sing the praises of the quality of James Avery as being that of the absolute best and highest one can find in all other James Avery work that I have come across, but unfortunately this one purse is excluded from that. :/
- Hi Avery, we're sorry to hear this! Please contact our Customer Service at firstname.lastname@example.org to see what we might be able to do. - James Avery Team
I received it with a huge scratch in the front. Decided I’ll still keep it because eventually it will have wear and tear from me and didn’t want to go through the hassle of sending it back. I would love it if the strap was longer though! That would make it so worth it!
Pros: This clutch is THE perfect size. Large enough to fit an iPhone, keys, and a few cosmetics, but slim enough to fit in a purse as a wallet. The hardware is beautiful and the purse seems well constructed.
Cons: The back zipper does not open easily at all. The pull ring on the zipper must be at a certain angle to open the zipper, and even then it is not a smooth open. You shouldn't have to fiddle with it that much just to open it! If that were fixed this would be a 5 star clutch.
- Hi Lisa, thank you for your feedback! We'll be sure to pass it along to our team. - James Avery Team