Tarnished in 1 Month
I’m a broke college student, and saved up my money to by myself this ring. Initially it looked just like the online photo and the stone was very bright and shiny, but within a few weeks of owning it the sapphire turned brown and the band tarnished as well. I was able to get the band back to looking silver with my jewelry cleaning cloth, but the sapphire has a permanent brown tint. I brought it to a James Avery store, and the employee was very rude to me and basically told me it was all my fault the sapphire turned brown and there was nothing to be done about it. I wore this ring for about 3 weeks, so it was such a disappointment that this happened. This ring was ultimately a huge waste of money, unfortunately, and I do not recommend it. I expected more from James Avery, since none of my other JA rings have ever done this.
- Hi Rebecca, we're sorry to hear about your ring and experience! Our Delicate Gem & Pearl may help with your gemstone. Please also reach out to our customer service at 800-283-1770 about your experience and to see what we might be able to do! Thank you for taking the time to give us your feedback. - James Avery Team
I just deceived this beautiful ring for my birthday/Mothers day and I absolutely love it. James Avery makes the most amazing silver jewelry I have ever worn. Their attention to detail is just perfect. The way these two rings fit together I just love. I am so happy. Thank you JA.