Loop is too flimsy
I was very disappointed in this necklace. The loop is so thin and flimsy .. mine has been bent several times and is now nothing near the original shape. I don't even know how it is happening. Maybe just from getting caught on my clothes. Mine is long- maybe if I'd gotten a shorter chain - it would be less likely to get caught on things. Very disappointed. I've been wearing it for only about 2 mos.
- Hi Whitney, we're sorry to hear about your necklace! Please take your necklace to your local James Avery store or call our customer service at 800-283-1770 to see what we might be able to do. - James Avery Team