I bought this and 1 week after the extension broke off and I can't wear it now, I live in Oklahoma and we don't have James avery and the ones in the mall don't fix them so im very upset because I won't pay to have it shipped after I payed what I did for the necklace. Im very unhappy.
Hi Courtney! We’re sorry to hear you’re not completely satisfied with this necklace! We will be sure to pass along your feedback. Please feel free to reach out to our Customer Service at email@example.com to see what we might be able to do!
Beautiful bit FRAGILE
After 1 week the link connecting the chain and feather snapped while cleaning it. It is EXTREMELY delicate and fragile. It is a send out to fix and costs 21.00 to repair. I wish I has know this, I would not have kept this necklace if I had known.
- Hi Beverly, we're sorry to hear this! We will be sure to pass along your feedback to our team and please feel free to reach out to our customer service at 800-283-1770. - James Avery Team