So, I have had this chain for YEARS now and I love the charm I have on it, so I wear it often. Unfortunately, in the back, my hair is constantly getting stuck in the necklace. And I don’t mean just wrapped around it. I mean STUCK in the chain of the necklace to the point where the piece of hair that is stuck is most always ripped out of my head. Pretty sad, pretty painful. But I’m too cheap to replace it. I guess I can deal with a whole new layer of hair in the back of my head when I wear a bun....
- Hi Bailey, we're sorry to hear this! We will be sure to pass along your feedback to our team. Please also feel free to reach out to our customer service at 800-283-1770. - James Avery Team
Very Poor Quality
I've had this chain for two years MAX and it has broken TWICE now!
I just can't fathom paying half price for a brand new chain once a year. I really would like James Avery to help me out here, this is ridiculous.
- Hi Ashley, please call our customer service at 800-283-1770 with more details. Thank you for taking the time to give us your feedback! - James Avery Team