Man I wanted to love this! And somewhere deep down I do. I immediately knew this one belonged around my neck and purchased it as soon as I could. I noticed that both end of the rectangles never sat flat. No mater how much I twisted it this way or straightened it that way, both ends wound up flipping up. Please tell me there's a magical way to fix this?
Hi Amanda! We’re sorry to hear you’re not completely satisfied with this necklace! We will be sure to pass along your feedback. Please bring the piece to your local James Avery store for them to look at or reach out to our Customer Service at email@example.com to see what we might be able to do! -James Avery Team