Beautiful item but quality issues
I love this piece of jewelry and was so excited when it arrived. Unfortunately, when I opened the package, I found that the tassels were tarnished to the point that they were blackish and rubbing off on my fingers. The silver bead at the top did not have this problem. I bought some silver polish to clean it up, but no matter how much I polished it, the black kept coming. I am disappointed because it is such a beautiful piece. My suggestion to JA is that they check the silver content of the tassels. I have the other tassel pendant (with turquoise beads), and it does not have this problem.
- Hi! Some of our designs have oxidation as part of their design features and sterling silver can naturally oxidize when exposed to various elements. Please feel free to reach out to our customer service at 800-283-1770 to see what we might be able to do and we will also be sure to pass along your feedback to our team! - James Avery Team
My husband got this for me for Christmas. It is so pretty in person! Tassels are everywhere right now and I love this JA version. The little pearls are a nice detail. I’ll be wearing this a lot!