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Sad it broke
The necklace broke in the middle of the chain. Thankfully, it broke after the clasp so it did not fall off. We had the option to buy another at 50% off, however, what if it breaks at the chain again? It would have been nice to get a different necklace for 50% of the cost. It did not break from pulling or misuse as it was still around my neck.
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Broke while I was walking
So excited for this necklace, it broke I took it in the store to get it replaced, they told me to be careful with it so I have been. It broke 2 weeks after that while I was walking to my car, have no clue where it fell. Don’t recommend buying it.
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Barely wore and it broke
Loved the look of this necklace and had been eyeing it for a while. Looks great but it’s my 3rd day wearing it and it broke. I hope they can replace it or let me exchange it.
-Hi Prisilla! We’re sorry to hear you’re not completely satisfied with this necklace! We will be sure to pass along your feedback. Please bring the piece to your local James Avery store for them to look at or reach out to our Customer Service at customerservice@jamesavery.com to see what we might be able to do! -James Avery Team -
Did not look like the online pic
Picked up my necklace today 5/11/20 and the words where faded was not like the picture online ! Very disappointing
- Hi Laura, we're sorry to hear you're not completely satisfied with this piece! Please contact our Customer Service at customerservice@jamesavery.com if you would like to look into returning your necklace. - James Avery Team -
Nice, but some issues
I loved the idea of this necklace and it is beautiful. However, the little rings to attach the lobster clasp are way too TINY so that it made it quite hard to get on. Second, the little bar that has Faith written on it just doesn't stay facing forward. Not sure how to remedy this. Also for what it is, the necklace is quite expensive.. I expected a heavier product from James Avery.
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Faith did not disappoint.
I fell in love with this necklace online a few months ago. I usually have a hard time finding the proper size chain but James Avery had the right on. I finally purchased it at my local James Avery! I have 6 James Avery rings that I love as well.
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cute,,,,but
Bought this for a gift, but was disappointed a bit bc the word FAITH on it was written so lightly it could hardly be seen, It is not as dark as shown, would be better if it were darker and more easily seen
- Hi Pamela, we're sorry you're not completely satisfied with this necklace! Thank you for taking the time to give us your feedback and we'll be sure to pass it along to our team! - James Avery Team