Can't tell you how disappointed I am that the bronze heart tarnished so easily. I bought this to wear daily to remind me of my twin sister. Doesn't live up to my expectations of James Avery.
Hi Jan! We’re sorry to hear you’re not completely satisfied with this charm! We will be sure to pass along your feedback. Please bring the piece to your local James Avery store for them to look at or reach out to our Customer Service at firstname.lastname@example.org to see what we might be able to do!
Like other reviewers, I am really disappointed. The bronze heart tarnishes easily and even seems to rub off on the silver heart. It takes a metal polish used daily to keep it looking half way decent. I would have paid more for a hammered heart out of gold rather go through this hassle. Mine is engraved for our 25th wedding anniversary so no returning for us. Do not buy this product!
Mother's Day gift. Failed.
Exactly like previous reviewer, I couldn't wear this for one day without the brass tarnishing. The response was to take it off every day, clean it and store it in an airtight bag. Not acceptable, since I have always liked to "wear" my wonderful James Avery jewelry!
This one will have to go back, too.
I love James Avery jewelry but this is the only piece I’ve been unhappy with. The bronze tarnished very quickly after wearing less than a week. I’ll be returning it.
- Hi Rachell! Bronze can do this when exposed to various elements. Our polishing cloths will help your bronze keep its shiny appearance along with storing it in an airtight container like a zippered plastic bag. Hope this helps if you do decide to keep it! - James Avery Team
This heart means love!
My husband surprised me with this lovely charm paired with the collet neck collar and it was breathtaking. This definitely celebrates our 15th anniversary and I can keep this day on my mind everytime I wear it. It's sparkles so beautifully on the hammered areas. The 2 hearts look like they're attached, but to my surprise, the hearts move so smoothly together and just sit so beautifully.