Love potion charm
I was so excited about this charm until I saw it in person. The color was dull and completely different than what I was expecting.
Hi Roxanne! Thank you, we will be sure to pass along your feedback.
The most beautiful charm! Was my favorite, I constantly looked at it. I purchased at the beginning of January and a little piece of glass broke.Didn't even get to enjoy for a full month, I’m so disappointed.
Hi Lealie! We’re sorry to hear you’re not completely satisfied with this charm! We will be sure to pass along your feedback. Please bring the piece to your local James Avery store for them to look at or reach out to our Customer Service at firstname.lastname@example.org to see what we might be able to do!
I thought it was a different color , more pink
My husband ordered this for me and I wasn’t expecting it. I love it and wasn’t at all disappointed.
murky and drab
I ordered this mid March as a birthday gift to myself. Due to covid-19 Restrictions I purchase this based off the pictures online.The charm is so very disappointing in real life. The glass is hard to see through and the purple potion is a Murky burgundy color. Not the bright vibrant purple the picture indicates it to be. James Avery usually has such crisp and stunning glass charms. How about this one fails in comparison. I honestly wished I never ordered it.
- Hi Isabel, we're sorry to hear you're not completely satisfied with your charm! Please reach out to our Customer Service at email@example.com and they will be able to see what we can do! - James Avery Team
This charm is absolutely beautiful! I really love it. The detail is amazing! I'm glad I purchased it...especially at a discounted price. My only suggestion would be to offer the "potion" in other color options...like light blue, green, etc...
Cute but disappointed
I ordered this online and wasn’t able to see in person due to quarantine restrictions. In the picture, the “liquid” looks bright pinky purple so I was disappointed how muted the color is in real life. Otherwise, it’s an adorable charm.
- We're sorry to hear you're not completely satisfied with your charm! Art glass can vary slightly between each piece. Please feel free to contact our customer service at firstname.lastname@example.org if you would like to see if we can find one you like more! - James Avery Team