I love this bracelet so much but it got caught and broke. It is my favorite bracelet so disappointed to have it broken..
- Hi Lucy, we're sorry to hear this happened! Please feel free to reach out to our customer service at 800-283-1770 and we'll also be sure to pass along your feedback! - James Avery Team
The same thing happened to me as the other two reviews. It broke while getting dressed.
- Hi Sarah, we're sorry to hear about your bracelet! Please take it to your local James Avery store or call our customer service at 800-283-1770 so we can see what we can do to fix it! - James Avery Team
Ditto buy with caution
I love this bracelet however it broke very easily. The store replaced however two weeks later the bracelet broke again as I was grabbing a sweater from the closet. Unfortunately I do not recommend to purchase unless you want to continue bringing in a broken bracelet for replacement.
- We're sorry to hear about your bracelet! We'll be sure to pass along your feedback and please feel free to reach out to our customer service at 800-283-1770 to see what we might be able to do about your bracelet or take it to your local James Avery store. - James Avery Team
Buy with Caution
I got this bracelet for Christmas, and it was perfectly fine for 2 weeks. I never took it off, even when I worked out and showered, but then as I was bringing things into my house, the bracelet got caught on the door handle and broke. So I went to James Avery and they kindly gave me a new one for free, then 5 hours later, I was putting on sweatpants, and it broke again in the exact same place as the first one. It breaks on the last link connecting the chain to the cross charm. So I would wear this bracelet with caution, because even putting on clothes will make it break.
- We're sorry to hear about your bracelet! We will be sure to pass this along to our team, thank you for taking the time to give us your feedback! - James Avery Team