I received this necklace as a birthday present and when I opened the pouch, there were three knots in the chain, and when I was, very carefully, trying to un-knot them the chain broke. I love the wings and the design, but I expect more out of an $80 necklace. I love James Avery, and always have. I usually order the rings, but really liked this necklace. So to say this was a little disappointing is an understatement.
- We're sorry to see this! Please call our customer service at 800-283-1770 to see what we might be able to do to correct this. Thank you for taking the time to give us your feedback! - James Avery Team