Frequently Asked Questions
Contact Us
1-800-283-1770
Customer Service Hours (CT)
Monday - Friday: 8 a.m. - 8 p.m.
Saturday: 9 a.m. - 5 p.m.
Sunday: 12 p.m. - 6 p.m.
We offer FREE Standard Shipping on all order within the U.S. (Delivery within one to five business days if placed by 1 p.m. CT). For more details on available shipping options and estimated delivery times, please visit our 
Shipping Information page.
We stand behind our designs and want you to be satisfied with your James Avery purchase. We will always strive to take care of you fairly and honestly. If there is an issue with your purchase, you can make a FREE return or exchange in store or by mail for orders shipped within the U.S.
