Inventory varies by style. If a design you are looking for is currently sold out, visit our
full collaboration page to shop the full collection or
An Exclusive Print
Consuela and James Avery have worked together to create an exclusive cloth print inspired by both brands. Experience the vivid colors and pretty florals of Consuela, but with scrolls, pretty florals and other design details we love at James Avery. Overall, we think this print is bright, happy and a joy to wear every day.
Enamel Consuela Charms
Our Classic Tote Charm and Floral Initial Charm are two new products inspired by our collaboration. Each is enameled with bright colors and reflects the personalities of our brands.
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Participating Stores
These stores have Consuela handbags and charms available for in-store purchase:
- SAN ANTONIO
- KERRVILLE
- AUSTIN
- DALLAS/FORT WORTH
- VALLEY
- CORPUS CHRISTI
- ODESSA
- COLLEGE STATION
FREQUENTLY ASKED QUESTIONS
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Why did James Avery and Consuela decide to collaborate?
James Avery & Consuela have partnered together in celebration of creativity, connection and the art of living joyfully. We’re both committed to creating pieces that inspire self-expression and hold deep personal meaning. Both companies are founder- or family-led, Texas-based, and share a kindred spirit. Also, we have known Conni Reed, the founder, CEO and Chief Creative Officer of Consuela very well for many years and are confident that this is a brand that aligns with the James Avery culture and mission.
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Who is making the James Avery x Consuela collaboration jewelry?
Collaboration jewelry is designed and crafted by James Avery artisans in the Texas Hill Country.
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Will these designs be marked with a special stamp?
Yes, James Avery and Consuela collaboration items will have a special stamp.
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Which James Avery retail locations will carry Consuela handbags?
- SAN ANTONIO
- AUSTIN
- DALLAS/FORT WORTH
- VALLEY
- CORPUS CHRISTI
- ODESSA
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Why is the number of stores that will carry handbags limited?
We are limiting the number of stores that will carry these handbags because each collaboration Consuela handbag, jewelry keeper and handbag charm is crafted by artisans in workshops in Mexico, making each piece unique to our collaboration with limited production. These collaboration products will also be available on JamesAvery.com with free standard shipping.
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Will Dillard’s/Von Maur/AAFES/airport locations carry the collaboration?
Other authorized retailers will not carry handbag collaboration designs but will carry the collaboration jewelry.
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Will James Avery honor their military, first responder or clergy discounts on Consuela items?
Yes, we are pleased to honor military, first responder and clergy discounts on Consuela items in store—eligible individuals can enjoy these savings by verifying their status according to our program guidelines found here. Please note: Consuela will not be offering discounts on James Avery jewelry, but they do have their own discount offers online and in-stores for Consuela products. Visit ConsuelaStyle.com for more information.
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Will James Avery be honoring Consuela’s discounts?
No, we cannot accept Consuela discounts, promo codes or coupons at James Avery retail locations, or on JamesAvery.com—including teacher, new customer, birthday or refer-a-friend discounts.
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How should I clean and care for my handbag?
Avery Consuela Cloth – Fabric is wipeable – we recommend using dish soap and a soft cloth.
Emery - Wipeable with dish soap and microfiber cloth.
Diamond & Tommy - We recommend spot cleaning with dish soap and a soft cloth. It's important to not use solvents, alcohol or acetone-based cleaners.
Indy – We recommend spot cleaning with a lite rub of a magic eraser.
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What do I do if a James Avery x Consuela collaboration item I want to purchase is out of stock?
We’re sorry, we are currently not able to place backorders. We recommend checking back on the James Avery website, ConsuelaStyle.com or visiting your local James Avery or Consuela store for more information regarding availability. You can also stay up to date on new designs, upcoming events and more by signing up for email and text notifications from James Avery at JamesAvery.com.
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Which Consuela Stores will carry the collaboration jewelry and handbags?
Consuela Katy Store
Located in: La Centerra at Cinco Ranch
Address: 23501 Cinco Ranch Blvd Suite 150B, Katy, TX 77494
Phone: (281) 721-5132
Consuela Austin Store Address: 3500 Guadalupe St Suite B, Austin, TX 78705
Phone: (512) 201-8024
Consuela Smithville Store
Address: 110 NW 2nd St, Smithville, TX 78957
Phone: (512) 237-1411 -
What is Proposition 65?
California’s Prop 65 law requires businesses to notify California consumers if a product may expose them to chemicals known to the State of California to cause cancer, birth defects, or reproductive harm— even if the risk of actual exposure to such chemicals is low. This warning doesn’t mean a product is unsafe, but is intended to help Californians make informed purchasing decisions. Learn more at https://www.P65Warnings.ca.gov. The only collaboration products that this notice applies to are the handbags, not jewelry.
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Will James Avery honor their warranty claim on Consuela handbags purchased at James Avery?
Yes. We offer a one-year warranty on our handbags and jewelry keepers. Bring your receipt and damaged handbag or jewelry keeper to your nearest store. We will replace the handbag if inventory is in stock. If not, we’ll provide a James Avery gift card for the full amount of the handbag to be used in any James Avery store or at JamesAvery.com.
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If I purchased a Consuela design through James Avery, can I return it?
Yes, you may return or exchange your item(s) in new, unused and unaltered condition—with proof of purchase—within 365 days to any of our James Avery store locations. Or you may return your item(s) by mail using our free returns shipping label. For more information see our Return Policy. Please note: James Avery is only able to accept Consuela items that are part of our official collaboration, so we are unable to accept Consuela items outside of that selection. We apologize for the inconvenience.
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Consuela crafts their items in Mexico; why is this considered a Texas brand?
Consuela is considered a Texas brand because its founder, headquarters and brand culture are based in Texas, even though its products are crafted in Mexico through longstanding, meaningful partnerships with Mexican artisans.
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Is there an end date for the collaboration?
There is currently no set end date for the collaboration. This is a new collaboration, and we look forward to working together for the foreseeable future.
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Will James Avery offer handbag repair services?
James Avery will not offer handbag repair services.
CUSTOMER SERVICE
1‑800‑283‑1770Customer Service Hours (CT)
- Monday – Friday: 8 a.m. – 8 p.m.
- Saturday: 9 a.m. – 5 p.m.
- Sunday: 12 p.m. – 6 p.m.





