Braided Leather Necklace

1.0 out of 5 stars

Very cheap looking clasp and just so-so leather. Got much higher quality leather with sterling silver clasp for 1/2 the price on an online marketplace. For this price I would expect a sterling silver finding with a JA logo tag hanging from it. JA is cutting more corners with each passing year. So sad. Customer since 1975.

Hi! We’re sorry to hear you’re not completely satisfied with this necklace! We will be sure to pass along your feedback. Please bring the piece to your local James Avery store for them to look at or reach out to our Customer Service at customerservice@jamesavery.com to see what we might be able to do!

1.0 out of 5 stars

Maybe I don't understand what the "changeable" description of this leather necklace means. I thought it meant I could put on and take off various JA charms. None of the charms, however, will slide over the thin end of the necklace. The only way to put a charm on this necklace would be to pay a jeweler to do it...each and every time I wanted to change the charm on this "changeable" necklace. I will be returning this necklace, which is a problem in itself, since JA doesn't supply a prepaid UPS return label. I'll now have to pay a ridiculous price as an individual rather than the bulk business rate. Altogether a very disappointing experience, which is not my usual one with James Avery.

Hi Francesca! We’re sorry to hear you’re not completely satisfied with this necklace! We will be sure to pass along your feedback. Please feel free to reach out to our Customer Service at customerservice@jamesavery.com to see what we might be able to do! -James Avery Team

2.0 out of 5 stars

Not the quality I have received from JamesAvery in past. Crabclasp is half the size of my last leather purchase. Necklace same.

- Hi Craig, we're sorry to hear you're not completely satisfied with your necklace and will be sure to pass along your feedback! Please feel free to take the necklace to your local James Avery store or reach out to our Customer Service at customerservice@jamesavery.com and we can see what we might be able to do. - James Avery Team

5.0 out of 5 stars

I love the sporty and unique look with my braided pink cord at choker length and a heart pendant.

1.0 out of 5 stars

I wanted something sporty and casual. I have the JA silk leather-looking necklace and love it with my charms, but not this.

5.0 out of 5 stars

I received this today, and I have to say that I am greatly pleased with it. I look forward to many years wearing it with the Fearless Heart charm on it. Great look.