Enamel Birthday Cake Charm

5.0 out of 5 stars

I just received my birthday cake in August of 2019 and the enamel has started to chip.

I went to James Avery to see what they can do and was told I could get a new one, however I had to pay for getting it replaced.

Very sad.

- Hi Mayra, we're sorry to hear your charm is chipping! We will be sure to pass this along to our team. - James Avery Team

2.0 out of 5 stars

I got this charm last year for my birthday and had it placed on my bracelet in Dec 2017. Then in the summer I noticed the enamel started coming off the edges of the cake. When I was getting other charms put on they nicely replaced it with a new one. But here I am again with a chipped cake. I don’t know why the enamel comes off it- I have the purse with the pink enamel for over 2 years and never a single issue. High disappointed considering the price my husband paid for this charm.

- Hi Carrie, we are sorry to hear about your charm. We will be sure to pass along your feedback and please reach out to our customer service at 800-283-1770. Thank you for taking the time to give us your feedback! - James Avery Team

5.0 out of 5 stars

My beloved mom bought me this charm for my birthday and it's so lovely especially bc I love he color pink and favorite cake is chocolate