I love this bracelet the only problem I have is the charm gets stuck on the hook and will not come off. So far mine is staying hooked just have the problem with the charm.
Hi Julie! We’re sorry to hear you’re not completely satisfied with this bracelet! We will be sure to pass along your feedback. Please bring the piece to your local James Avery store for them to look at or reach out to our Customer Service at email@example.com to see what we might be able to do!
Do not waist your money
It opens up and randomly looses al the charms. Never buying again!!!
Hi Karla! Thank you for your feedback, we’ll be sure to pass it along!
Worst purchase ever
Do not buy! Bought this bracelet specifically for one charm. A Z for my grandson Ziggy. Wore it maybe 5 times. 3 times I lost it. Found it twice the 3rd time I wasn't so lucky. I took it back before the final time the charm was gone forever. They sent it off to tighten it to see if that would work. Well it didn't. I lost it after that, never found it. At that same time I asked if I could have a credit to get something else. Explained to the lady I had lost it already she said no, they would send it to try to fit it. Well it didn't work. It opened and I never found it. I have bought many bracelets, rings, earrings,charms and ankle bracelets you would think they would let me exchange it for something else. But nope. So now I have a useless piece of jewelry sitting in a box with no use for. A waste of money.Bad business Mr. Avery.
- We're sorry to hear this Patricia! We will be sure to pass along your comments. - James Avery Team
Why is this still being sold?
I have lost 2 charms forever with this bracelet. I don’t know why I gave it a second chance. The first charm I lost is no longer sold, so I couldn’t replace it if I wanted. I’m surprised JA still sells this piece.
I lost a very momentum charm today that was given to me by my mother whom passed away two years ago when it unhooked. Please fix this problem before it happens to someone else!
- Hi Adriana, we're sorry to hear this! We will be sure to pass along your feedback to our team. - James Avery Team
My mother bought this bracelet for me along with an $87 dollar charm. I unhooked & I lost the charm after a week! I’m very disappointed.
- Hi Cameron, we're sorry to hear this! Please take the bracelet to your local James Avery store so they can see if there is anything we can do to fix it and we will also be sure to pass along your feedback! - James Avery Team
As others have mentioned it comes unhooked frequently. The charms have fallen off multiple times (luckily always found them. They are very symbolic and I'm going into the store tomorrow to hopefully find a solution. I'd be devastated if I lost them permanently. STOP SELLING THIS BRACELET!!!!
- Hi, we're sorry to hear you had this experience! We'll be sure to pass along your feedback of this bracelet to our team. Thank you for taking the time to give this bracelet a review! - James Avery Team
Don't Buy for Charms
It is a beautiful bracelet. My nieces bought me the open hearts butterfly charm (highly recommend) to go along with it and several times lost the charm, luckily in my home, when the bracelet unhooked. Today, the charm was lost forever when the bracelet unhooked.
- Hi Audrey, we're sorry to hear about your niece's charm! We will be sure to pass along your feedback. - James Avery Team
Gold Hook on Bracelet
I bought this bracelet in gold in the 1960's before James Avery was well known. I have treasured it.
But, please, can you make spacers for charms for it. Without spacers the charms just clump together in a most unsatisfactory way.
Lost my favorite charm
DO NOT BUY THIS to put charms on. I lost my favorite charm because the bracelet did not stay hooked. This only works as a stand alone bracelet, definitely not charm worthy. Really disappointed.
- Hi Amanda, we're sorry to hear you had this experience. We will be sure to pass along your feedback to our team! - James Avery Team
Was given the bracelet from my grandmother, boyfriend surprised me with a beautiful charm which meant a lot. I have now lost the charm due to the bracelet unhooking multiple times, charm is no where to be found. Very upset.
- Hi Erica, we're sorry to hear about your experience with this bracelet. We will be sure to pass along your feedback to our team. - James Avery Team
I bought this bracelet for a friend along with the “always in my heart” charm 1 week ago and as she was wearing it today, it unhooked. Once she noticed it, the charm was no where to be found. :( Extremely disappointing!!
- Hi Wendy, we're so sorry to hear this! Please feel free to give our customer service a call at 800-283-1770 and we'll be sure to pass along your feedback to our team. - James Avery Team
Hook on Bracelet 2”
Most of my jewelry is from JA and this is actually the first time a piece of JA jewelry didn’t work. The bracelet is extremely flimsy and bendable and tiny. Maybe 2” is made for toddlers and i didnt know. This bracelet felt like a twist tie from a loaf of bread.
- Hi Samirah, we're sorry to hear you're not completely happy with this bracelet! We'll be sure to pass this along to our team, thank you for taking the time to give us your feedback! - James Avery Team
My mom had worn this for as long as I can remember. This bracelet and her wedding ring only. She gave it to me because I loved it when I was away for college. My mom has Alzheimer’s and I brought it to her to wear when we would go out. This weekend it was stolen from my hotel room. I am so glad to see they still make it so I can get another one for my mom and I to share.
Mine was a gift that makes me feel quiet and simple and peaceful.
What a pleasant design.
I bought this bangle to change out charms. After losing several I took my charms in to have smaller loops on them to “keep them from falling off” (the sales lady’s words). Guess what- just lost two more charms off of it. For the amount of money James Avery charges, they should make better quality bracelets that don’t come unhooked so easily. Mine is not the only negative review on here.
- Hi Laura, we are sorry to hear this. We will be sure to pass along your feedback to our team. Thank you for taking the time to give us your feedback! - James Avery Team
I got this bracelet along with the Deep in the Heart of Texas charm after we made it through hurricane Harvey. The week before last I glanced down and my bracelet was open and my charm was gone!! Needless to say I am very unhappy. I will no longer wear the bracelet with a charm and find it very disappointing that it can come unclasped during everyday activities.
Lost all my charms. :(
My family got this bracelet for me for Christmas, along with three charms. The bracelet inadvertently came unhooked and I lost all three charms. So sad. Trying to decide if I should replace the charms so they don't notice what I did or come clean when they ask why I'm not wearing it.
I just bought this bracelet together with the Mariposa charm. I am sad to say the charm is gone because the clasp of the bracelet came open without me knowing. I am so disappointed and will not be wearing it with a charm again
First let me say I really like the way this bracelet looks. I was super excited about being able to add and change out charms. However, the first 2 times I wore it the clasp opened and I lost the charm I had added. I have since only worn it once and without a charm. Be careful with what you put on it, as here is the risk of losing it.
Pretty & simple, but does open easily
I've had this bracelet for a couple years now & now really like it as a bangle. It started as a charm bracelet, but it began self-opening after I added more than a couple charms. After less than a year, I lost a very sentimentally valuable charm due to this & decided to transfer the others to a chain link charm bracelet. I did try to tighten the hook area beforehand, but all that did was make it just hard enough to open so that the bracelet would bend out of shape when opening/closing. Pretty, good for my sensitive skin like all my JA pieces so far, & still highly recommended if you're looking for a bangle.
A great little bracelet!!
I've had this bracelet for 2 years and I still love it for being able to change out charms depending upon what I want to wear that day. I've never had it come open accidently nor have ever lost a charm off of it. Where it closes, it snaps securely shut, you need to hear/feel a little click to know it is securely shut properly. I have no difficulty opening it nor have I bent it out of shape. Have someone at the store show you how to properly open and close the little clasp when you purchase it. I wear mine very frequently.
Buy it in gold and wear it for decades.
I have this bracelet in gold and have worn it every day since the summer of1979, I rarely take it off. For the first few years it was by itself but it was not lonely for long. It has an armful of gold bangles to keep it company. They look beautiful together.
A favorite piece of jewelry
My mom gave me one of these a few year ago and I absolutely adore it. I never take it off. I got the smaller one and it is a perfect fit for my smaller wrist. I wear it to the swimming pool and in the shower, and it looks the same as it did the day it was given to me. It is beautiful and graceful, and my favorite bracelet. Sometimes I love to put different charms on it, and it looks adorable as a charm bracelet as well. My only beef is that it seems a little expensive for what it is, and if it were less expensive I would probably own several. However, I can't question at all the quality and durability of this lovely piece of jewelry.
Unfortunately, this is the only piece of JA jewelry that has not worked out for me. When I add a charm to it, the charm always gets stuck in the area where the ends of the brackelet hook together, and it is extremely difficult to pull apart because the charm is stuck so tightly. I have decided to just wear the bracelet by itself without the charm because I am always afraid it will get stuck again. Also does bend very easily as others have also stated.
I have 4 of these bracelets that I wear everyday...do not take them off. I have had them for years and every time I visit TX, I purchase another (will soon have 5). The bracelets are very durable and look great....simple in design but elegant. Great value. Also...James Avery has excellent customer service. Each time I go into the store to purchase a new bracelet, the sales clerk always offers to clean the bracelets I am currently wearing. Thinking about adding charms....
Have worn this JA bracelet style for 30+ years!
My husband bought mt first gold hook on bracelet in the early 80's so I've been a customer for a long time. Every night I take off my watch and rings and use the bracelet to keep them together and I wear the bracelet every day. Great quality, has never bent and I also have a silver hook-on. Love this bracelet!
One of my favorite bangles
I've had this bracelet for awhile now and it's one of my favorites to wear since it's always comfortable and stylish. I wear it with two charms, a jingle bell and my initial, though sometimes I just take the charms off and wear it as is, gorgeous either way, but I love the little jingle sound with the bell. I've never had a problem with it coming unhooked or with it bending out of shape, though I am careful when I take it off to just open it a little and slide it off the wrist rather than over the hand. The hook is very secure, it closes with a little click, but I imagine if it was loose you could take it into a store and have someone tighten it up a little. It does tend to catch on clothes and things occasionally, so I don't wear it with knits.
Terrible bracelet for a child
My daughter just received this bracelet as a present. The first time I tried to take it off I had to bend it completely out of shape to pry it off of her wrist. When I took it to the store they showed me how to pry it off more easily the next time and they tried to bend it back into shape. The next time I tried to get it off was just as difficult and I am not able to bend it back into the correct shape myself. It looks all bent out of shape now, although this last time at least it would come off of her wrist without extreme effort.
My favorite ever!
My children have given me 4 of these (sterling) bracelets, wear them every day, with 4, 5, 8 & 15 charms. Have never bent any of them, never lost a charm because of the closure. Have always detested clinky charm bracelets, but these I never notice. Compliments galore from strangers! About to order another one!
This bracelet is light but fun and can be changed by adding single or multiple charms. I had this in gold and needed the silver as well. I love it!
Opens easily while you wear it
This bracelet opens without your knowledge. It is also very bendable. I am not rough with my jewelry and on the first day I wore it I lost the expensive charm that I got with it as a gift. Luckily, I miraculously found the charm by sheer luck! I wish they would find a way to ensure closure on the bracelet as it is very cute.
As a charm bracelet
I currently have this bracelet in gold. I love the bracelet overall, but I have lost a gold charm twice off this bracelet because it opens easily without my knowledge. I only wore 1 charm on this braclet and I replaced the charm once, but I'm not going to replace it again. I wish the braclet had a stronger hold or clasp, but overall a good bracelet if worn by itself.
First Piece of Jewelry from JA...
I received this beautiful hook bracelet as a Christmas present!! It also came with a charm with my initial on it...I luv it!! I've been hooked on JA every since!!! I get compliments every time I wear it!
I bought 3 of these about 1976, and I still have them. They are striking when worn together on one wrist. I cherish mine.
This bracelet is so classy. I never combine it with another bracelet on the same arm. I wear it alone because it is so striking and really gets noticed. So many compliments!
Wonderful product and service
I purchased this along with the small "The Heart Remembers" charm in lieu of flowers for a friend whose husband died. She has had it on everytime I've seen her since she received it. I ordered it on-line, and the shipment and transaction were timely and flawless.
Excellent quality and beauty
The merchandise I received was great, I was very pleased and the quality was outstanding. I have had many compliments on it and now I am hooked on James Avery for all my jewelry needs both for myself and gifts for friends.