Essentially paid $180 for a bunch of knots
Would’ve given five stars, but since BOTH necklaces arrived completely knotted I’m only giving one. Because now both necklaces are useless until I can get them untangled.
- Hi Cheyenne, we're sorry to see this! We will be sure to pass this along for further investigation. Thank you for reaching out to us! - James Avery Team
Upset! I purchased this as a gift, good thing I mailed it to myself first. I received a tangled necklace. Let’s see if I can untangle it. I expected better representation from James Avery.
- Hi Irene, we're sorry to see this! If you have a James Avery store near you, please take the necklace in and they can help you untangle it. We will also be sure to pass this along. Thank you for taking the time to give us your feedback! - James Avery Team
Ordered online for Valentines Day gift. I received a tarnished tangled ball of mess. I lost valuable time and shipping cost. Disappointed is an understatement.
- Hi Jerome! We are sorry to hear this! We will be sure to pass along your feedback and appreciate you taking the time to reach out to us. Please feel free to reach out to our Customer Service at 800-283-1770 to see what we might be able to do. - James Avery Team
I ordered two necklaces for my best friend and I. Both arrived tangled and out of the box. Would no recommend their shipping.
- We're sorry to hear this! We will be sure to pass along your feedback to our team. - James Avery Team
Pretty and Personalized
Just got this as part of my Christmas gift with my initial. Love the design and versatility on the lengths. Wish all James Avery Chains had adjustable lengths! I got the 17". Also wish the online showed every letter shown, as I had to go into the shore to see how the script looked on mine. Would be a great Valentine's Day gift, but I didn't want to wait that long.